Terms & Conditions

Use of the Website

By accessing or using this Website, you agree to comply with these Terms & Conditions and all applicable laws and regulations. You may not:

Use the Website for any unlawful purpose or in violation of any applicable law or regulation;
Attempt to gain unauthorized access to the Website, its servers, or any systems connected to it;
Use automated tools, including bots, scrapers, or data-mining technologies, to access or extract information from the Website;
Post, upload, transmit, or distribute any material that is harmful, threatening, defamatory, obscene, or otherwise objectionable.

Links to Third-Party Websites

This Website may contain links to third-party websites provided solely for convenience. Skyy Parking LLC does not control, endorse, or assume responsibility for the content, policies, or practices of any third-party website. Accessing third-party sites is done at your own risk.

Intellectual Property

All content on this Website, including but not limited to text, graphics, logos, images, audio, video, software, layout, and design, is the property of Skyy Parking LLC or its content suppliers and is protected under applicable intellectual property laws. No content may be reproduced, distributed, modified, or used to create derivative works without prior written authorization.

Payment Terms

1. Payment Due Upon Issuance

All fines and fees are due immediately upon issuance of a parking citation.

Standard Fees:

Standard Penalty Fee: $44
Parking Fee (if applicable): $10
Administrative Fee (DMV-related): May be applied after 10 days
Late Fee: $44 if citation is not paid within 30 days

2. Payment Deadlines

You may have 10 days from the citation issuance date to avoid the Administrative Fee.
You may have 30 days from the citation issuance date to either pay the citation or submit an appeal.
You may have 30 days from the date of the first mailed penalty notice to avoid a Late Fee.

3. Late Fees

Failure to pay or respond within the required timeframes may result in additional penalties.

Example:
A $44 late fee applies after 30 days from the mailing date of the first parking notice.

4. Accepted Payment Methods

Payments may be made by:

Online:
Parking Portal: https://www.billandpay.com/go/skyyparking

Mail:
Skyy Parking LLC
P.O. Box 822271
Vancouver, WA 98682

Contesting or Appealing a Citation

1. Appeal Timeframe

Citations may be appealed within 30 days of the ticket issuance date.

2. How to Appeal

Appeals may be submitted by:

Online: https://skyyparking.com/appeals

By Mail:
Submit a written statement along with all supporting documentation (ticket number, vehicle information, proof of payment, permits, reservations, or release of liability) to the mailing address listed above.

Mail Correspondcen to:

Skyy Parking LLC

PO Box 822271

Vancouver, WA 98682

3. Phone Appeals

Appeals are not accepted by phone. Messages may be left; however, appeals must be submitted in writing or online.

4. Forfeiture of Appeal Rights

Failure to submit an appeal within 30 days of the ticket issuance date constitutes a forfeiture of the right to dispute the citation.

5. Escalated Complaints

If a dispute cannot be resolved with Skyy Parking LLC, the registered vehicle owner may file a complaint within 90 days with:

Revenue Division – City of Portland
P.O. Box 8084
Portland, OR 97207-8084
https://www.portland.gov/revenue/parking-penalty-notice-complaint

6. Appeal Limitations

Appeals may be approved only if the appellant demonstrates that an error occurred and provides valid supporting documentation, including proof of payment, a valid permit or reservation, or a release of liability. Appeals will not be approved solely for requests to reduce the fine amount or for failure to observe posted signage. Appeals received after the 30-day deadline will not be considered.

Consequences of Non-Payment

Failure to resolve a citation may result in the following actions, as permitted by law:

Increased Fines: Additional penalties may accrue on delinquent citations.
Vehicle Impoundment: Continued non-payment may result in towing at the vehicle owner’s sole risk and expense.
Collections: Outstanding balances may be referred to a third-party collections agency.
Legal Action: Legal remedies may be pursued in law or equity.

Other Important Information

Rental Vehicles

Citations issued to rental vehicles are typically the responsibility of the rental company, which may charge the renter directly or contact them regarding the citation. If the rental company submits a valid Release of Liability, full legal and financial responsibility will transfer to the individual or entity named in that document.

Ticket Disputes

If payment was made or mitigating circumstances exist, all available documentation should be included with the appeal submission, even if some records are incomplete or unavailable.

Out of Service Pay Stations

If a pay station or meter is malfunctioning, parking is not permitted in the space. Failure to pay, regardless of equipment condition, may result in enforcement action.

C-SMS Terms & Conditions

SMS opt-in consent or phone numbers for SMS purposes will NOT be shared with third parties and affiliates for marketing purposes.

1- SMS Consent Communication:
The information such as Phone Numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2- Types of SMS Communications:
If you have consented to receive text messages from Skyy Parking LLC, you may receive messages related to the following Parking Violation Correspondence:

Payment Reminder Links
Appeal Determination
Violation Photos
Follow-up messages
Billing inquiries

Example: " Hi there! Need help? Our customer support team is here to assist. If you would like to make an online payment or to appeal a parking ticket please visit https://www.skyyparking.com."

3- Message Frequency:
Message frequency may vary depending on the type of communication.
4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5- Opt-In Method:
You may opt-in to receive SMS messages from Skyy Parking LLC in the following ways:

By filling out a paper form

6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at info@skyyparking.com
Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures:

Message and data rates may apply.
You can opt out at any time by texting "STOP."
For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages.
Message frequency may vary

Disclaimer

This document is provided for general informational purposes only and does not supersede official citations, municipal codes, or regulatory requirements. For authoritative guidance, refer to the parking citation issued and the City of Portland Revenue Division procedures.

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